Política de privacidade

Privacy Policy

Last updated: November 10, 2026

Welcome to KINGVIOR. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, purchase products, or interact with our services.

KINGVIOR is operated by FPF Business Limited, a company registered in the United Kingdom.

By using our website, you acknowledge the information provided in this Privacy Policy. Where consent is legally required, we will request it separately.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information:

• Personal details: Name, billing address, shipping address, email address, and telephone number.
• Order information: Products purchased, order history, delivery preferences, and transaction details.
• Payment information: Payment status, transaction references, and limited payment details provided by our payment service providers.
• Technical information: IP address, browser type, device information, operating system, and website usage data.
• Communication information: Messages, inquiries, feedback, and customer support correspondence.
• Marketing preferences: Newsletter subscriptions, advertising preferences, and consent records where applicable.

Payment card information is generally processed securely by authorized payment providers. KINGVIOR does not need to store complete payment card numbers to process orders.

2. How We Use Your Information

We may process personal information for the following purposes:

• Processing and fulfilling customer orders.
• Arranging shipping, delivery, and order tracking.
• Managing returns, exchanges, refunds, and cancellations.
• Providing customer service and responding to inquiries.
• Preventing fraud and protecting our website.
• Maintaining accounting and business records.
• Improving website performance and customer experience.
• Sending marketing communications where permitted by law.
• Complying with applicable legal and regulatory obligations.

3. Legal Basis for Processing

Where the UK GDPR or EU GDPR applies, we process personal information under one or more of the following legal bases:

• Contractual necessity: To process purchases, deliver products, and provide requested services.
• Legal obligations: To comply with applicable tax, accounting, consumer protection, and regulatory requirements.
• Legitimate interests: To maintain website security, prevent fraud, improve operations, and support our business, where those interests are not overridden by individual rights.
• Consent: For activities requiring consent, such as certain marketing communications and non-essential cookies.

Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

4. Shopify and E-Commerce Services

Our online store is hosted by Shopify, which provides the e-commerce infrastructure used to operate our website.

Shopify may process personal information to provide hosting, checkout, order management, security, and other platform services, in accordance with its applicable privacy terms.

For further information, please visit Shopify's Privacy Policy.

5. Sharing Personal Information

We may share personal information with trusted service providers when necessary for legitimate business operations, including:

• Payment processors and financial service providers.
• Shipping carriers, logistics companies, and fulfillment partners.
• Website hosting and e-commerce service providers.
• Customer support and communication service providers.
• Analytics, advertising, and marketing technology providers.
• Professional advisers, auditors, and regulatory authorities where legally required.

We require service providers to handle personal information in accordance with applicable data protection requirements.

We do not sell personal information for monetary compensation. Certain advertising and analytics activities may be classified as data sharing or targeted advertising under applicable privacy laws, and relevant opt-out rights will be respected.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, analyze website performance, and deliver relevant advertising.

These technologies may include:

• Essential cookies: Required for shopping cart functionality, checkout, and website security.
• Analytics cookies: Used to understand website traffic and performance.
• Preference cookies: Used to remember selected settings and preferences.
• Marketing cookies: Used to measure advertising performance and deliver relevant advertisements.

Where required by law, non-essential cookies and tracking technologies will only be activated after the visitor provides valid consent.

You may manage your cookie preferences through our website's privacy controls, where available, or through your browser settings.

7. Advertising and Marketing

We may use advertising platforms, including Meta (Facebook and Instagram), to promote our products and measure advertising effectiveness.

Where implemented, these services may process information about interactions with our website, subject to applicable privacy requirements and consent preferences.

We may also send promotional emails to customers who have subscribed or where otherwise permitted by applicable law.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications.

8. International Data Transfers

As an international e-commerce business, KINGVIOR may use service providers located outside your country of residence.

Where personal information is transferred internationally, we will implement appropriate safeguards as required by applicable data protection legislation, including adequacy arrangements or approved contractual protections where relevant.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, maintaining business records, resolving disputes, and meeting legal obligations.

Retention periods depend on the type of information, the purpose of processing, and applicable legal requirements.

When personal information is no longer required, we will delete or anonymize it where appropriate, unless continued retention is legally required.

10. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on your location and applicable legislation, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information in certain circumstances.
• Request restriction of certain processing activities.
• Object to processing based on legitimate interests.
• Request data portability where applicable.
• Withdraw consent where processing is based on consent.
• Opt out of certain targeted advertising or data-sharing activities.
• Submit a complaint to the relevant data protection authority.

We will review and respond to privacy requests within the timeframes required by applicable law.

12. Children's Privacy

Our website is not intentionally directed toward children, and we do not knowingly collect personal information from children in violation of applicable laws.

If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps to delete it.

13. Third-Party Websites

Our website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices or content of websites that we do not control. We encourage visitors to review the privacy policies of those websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal obligations.

Any updates will be published on this page with a revised last updated date.

15. Contact Information

For questions about this Privacy Policy or requests concerning your personal information, please contact us using the official contact information published on our website.

Store: KINGVIOR
Data Controller: FPF Business Limited
Country of Registration: United Kingdom
Website: https://shop.kingvior.com

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO), or another competent supervisory authority where applicable.