Termos de serviço
Terms of Service
Last updated: November 10, 2026
1. Overview
Welcome to KINGVIOR. These Terms of Service govern your access to and use of our website, products, and services.
KINGVIOR is operated by FPF Business Limited, a company registered in the United Kingdom.
By accessing or using our website, you agree to these Terms of Service. If you do not agree, please do not use our services.
Our online store is powered by Shopify, which provides the e-commerce platform used to offer our products and services.
2. Eligibility and Use of Our Website
By placing an order, you confirm that you have the legal capacity to enter into a purchase agreement under the laws applicable to you.
You agree to provide accurate, complete, and current information when making purchases or contacting our customer support team.
You must not use our website for unlawful, fraudulent, or unauthorized activities.
3. Products and Availability
KINGVIOR offers clothing, footwear, accessories, and related fashion products through its online store.
We make reasonable efforts to display product descriptions, photographs, colours, sizes, and specifications accurately.
However, minor differences may occur due to lighting, photography, screen settings, or manufacturing variations.
All products are subject to availability. If a purchased item becomes unavailable, we will contact you to offer an alternative product or an appropriate refund.
4. Pricing and Currency
Product prices are displayed in the currency selected or presented during your shopping experience.
The final amount payable, including applicable taxes and delivery charges, will be displayed during checkout before you confirm your purchase.
Prices may change without prior notice. Changes will not affect orders that have already been accepted, except where permitted by applicable law.
Any currency conversion fees imposed by your bank or payment provider are outside our control.
5. Orders and Payment
When you place an order, you are making an offer to purchase the selected products.
We may verify order details, payment authorization, product availability, and potential fraud risks before accepting and fulfilling an order.
We reserve the right to refuse or cancel an order for legitimate reasons, including suspected fraud, unavailable products, or material pricing errors, subject to applicable law.
If payment has been collected for an order that we cannot fulfill, we will issue an appropriate refund.
Payments are processed through the payment methods made available at checkout by our authorized payment service providers.
6. Shipping and Delivery
KINGVIOR provides international shipping options, subject to destination availability.
Our estimated delivery times are:
- Free Standard Shipping: 7–15 business days.
- Paid Express Shipping: 5–12 business days.
Business days generally exclude weekends and public holidays.
Delivery times are estimates and may vary due to destination, customs procedures, carrier operations, and circumstances beyond our reasonable control.
These estimates do not limit any statutory rights concerning delayed or undelivered goods.
7. Order Tracking
Tracking information is generally provided within 1–3 business days after payment confirmation, once shipment processing has been completed and tracking details are available.
Customers will receive tracking information by email when available.
Tracking updates may take additional time to appear in the carrier's system.
8. Returns, Exchanges, and Refunds
KINGVIOR accepts eligible return, exchange, and refund requests within 14 days of receiving an order.
For voluntary returns, products should be unused, unworn, and in their original condition, with original tags and packaging where reasonably possible.
Products received damaged, defective, or incorrectly supplied will be handled in accordance with applicable consumer protection legislation.
Approved refunds are generally issued to the original payment method.
For full details, please review our Return & Refund Policy.
9. Order Cancellations
If you wish to cancel an order before shipment, please contact our customer support team as soon as possible.
We will make reasonable efforts to process cancellation requests before dispatch.
If an order has already been shipped, you may exercise applicable return or cancellation rights after delivery.
10. Customer Responsibilities
Customers are responsible for providing accurate delivery and contact information.
If an address is incomplete or incorrect, delivery may be delayed. We will make reasonable efforts to assist with address corrections where possible.
Any additional costs resulting from incorrect information will be handled in accordance with applicable law and the circumstances of the order.
11. Intellectual Property
The KINGVIOR website, including its original text, design elements, graphics, and other proprietary content, is protected by applicable intellectual property laws.
All third-party trademarks, brand names, and logos remain the property of their respective owners.
Nothing on this website grants permission to reproduce or commercially exploit protected content without the necessary authorization.
12. Third-Party Services
Our website may integrate services provided by third parties, including payment processors, shipping providers, analytics services, and advertising platforms.
These providers may have their own terms and privacy policies.
We are not responsible for third-party websites or services outside our control, except to the extent required by applicable law.
13. Privacy and Personal Data
We collect and process personal information in accordance with our Privacy Policy and applicable data protection legislation.
Please review our Privacy Policy for information about how personal data is collected, used, shared, and protected.
14. Prohibited Activities
Users must not:
- Use our website for fraudulent or unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Introduce malicious software or interfere with website security.
- Submit false or misleading information.
- Infringe intellectual property rights or the rights of other users.
- Use automated systems in a manner that disrupts normal website operations.
15. Limitation of Liability
To the extent permitted by applicable law, KINGVIOR and FPF Business Limited shall not be liable for indirect or consequential losses arising from the use of our website or services.
Nothing in these Terms excludes or limits liability that cannot legally be excluded, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or mandatory consumer rights.
16. Events Beyond Our Control
We are not responsible for failures or delays caused by circumstances beyond our reasonable control, such as natural disasters, transport disruptions, or major service interruptions, except where applicable law provides otherwise.
We will take reasonable steps to communicate significant disruptions and minimize their impact on customers.
17. Governing Law and Consumer Rights
These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protection laws that apply in the customer's country of residence.
Nothing in these Terms removes mandatory rights or protections available to consumers under applicable local law.
Any disputes will be handled by courts with jurisdiction under applicable law. This provision does not deprive consumers of any right to bring proceedings in their home jurisdiction where legally permitted.
18. Changes to These Terms
We may update these Terms of Service periodically to reflect changes in our business, services, or legal requirements.
Updated Terms will be published on this page with a revised date. Changes will not retroactively remove rights under existing purchase agreements.
19. Contact Information
If you have questions about these Terms of Service, your order, or our products, please contact us through the official contact information published on our website.
Store: KINGVIOR
Operating Company: FPF Business Limited
Country of Registration: United Kingdom
Website: https://shop.kingvior.com